I am a Senior Salesforce QA Automation Engineer & SDET with 5+ years of experience specializing in building robust, deterministic automation frameworks with Playwright and TypeScript. I have successfully scaled test suites for Salesforce Sales & Service Cloud, reducing regression test cycles by 40% and eliminating flakiness. Focused on driving continuous integration (CI/CD) and delivering high-velocity, production-ready quality engineering at enterprise scale.
SDET
- Architect quality assurance strategies for Salesforce platforms designing test coverage, automation, and release gates that scale across Flows, integrations, APIs, and mobile apps. My goal is simple: every release is predictable, secure, and ready for production.
Consultant
- Delivered end-to-end quality engineering for the Complaint Management Operating System (CMOS) at ANZ Bank, validating customer and non-customer complaints as well as systemic issues via Salesforce Service Cloud Case Management.
- Tested OmniStudio case creation and closure pages, case entitlements, assignment rules, and escalation pathways to ensure compliance and seamless resolution workflows.
- Authored automation suites in WebDriverIO (JavaScript) and led migration to Playwright (TypeScript), covering end-to-end flows for case creation, closure, entitlements, assignment, and escalation rules.